Shipping policy

[Regarding Delivery]

The ordered products will be delivered by Yamato Transport from Kobe City, Hyogo Prefecture.

 We will ship within 4 business days after confirming your order
(excluding Saturdays, Sundays, national holidays, year-end and New Year holidays, and holidays such as Golden Week).

Only one delivery address can be sent per order.

If you wish to deliver to multiple destinations, please order in multiple batches.

To check the delivery status of the product, please check with Yamato Transport's luggage inquiry system from the "baggage inquiry number" described in the email "contact for product shipment" sent after the product is shipped. increase.

* Arrival date and time may be delayed due to bad weather, disasters, and traffic conditions. Please note.

* It may take longer than usual during the Christmas season, Golden Week, and the year-end and New Year holidays. Please note.

[Check delivery status]

Yamato Transport luggage inquiry system :

http://toi.kuronekoyamato.co.jp/cgi-bin/tneko

[Shipping]

Free shipping within Japan.