Shipping policy

The products you ordered will be delivered by Yamato Transport.

 

[Delivery date and time]

It depends on the delivery area, but it usually takes 5 days to 3 weeks after ordering.

* It may take some time depending on traffic conditions, weather, and area. Please note.

 

【Specified delivery date】

You can specify the delivery date and time.

If you want the shortest delivery, please select "I do not want".

* Even if you set a time designation service in some areas such as Okinawa and remote islands, we may not be able to meet your request on the designated date. Please note.

 

The time you can specify is as follows.

* If you cannot receive the designated time service in some areas such as remote islands, we may not be able to meet your request on the designated date. Please note.

Do not want / in the morning / 14Time ~16Time / 16Time ~18Time / 18Time ~20Time / 19Time ~21Time

Product delivery status

You can check the product delivery status from Kuroneko Yamato's luggage inquiry system.

When confirming, please have the "Luggage Inquiry Number" described in the "Contact for Product Shipment" email sent after the product has been shipped.

Kuroneko Yamato luggage inquiry system :

http://toi.kuronekoyamato.co.jp/cgi-bin/tneko

 

[Shipping]

Offer you free shipping.